(Sept 22) Readout of President Donald J. Trump’s Phone Calls with the Governors of Puerto Rico and the U.S. Virgin Islands Regarding Hurricane Maria – View Release

September 22nd Update

U.S. Virgin Islands (St. Croix, St. John and St. Thomas)

Speaking to reporters Thursday evening, Governor Kenneth E. Mapp called for a united community effort to help rebuild the Territory following Wednesday morning’s arrival of Hurricane Maria, which significantly impacted St. Croix and worsened conditions in the hurricane-affected district of St. Thomas-St. John, which includes Water Island.

Based on the Governor’s aerial flyover of St. Croix earlier in the day, the western and southwestern portion of the island received the greatest damage from Maria’s forceful winds and water. Much of the island’s power distribution has been compromised.

The Governor reported that the Virgin Islands Port Authority believes the Ann E. Abramson Marine Facility pier in Frederiksted, St. Croix’s deep water, cruise ship facility, withstood the barrage of wind and storm surge. The condition of the island’s Henry E. Rohlsen Airport is still being assessed, but the runway has been cleared.

Governor Juan F. Luis Hospital and Medical Center in St. Croix has been breached, and efforts are underway to evacuate all patients from the facility to the U.S. mainland. Persons with special needs in shelters will be similarly evacuated. Approximately 600 individuals are currently being housed in shelters across the Territory.

The Department of Tourism continues to encourage travellers to postpone trips to the islands at this time as it further evaluates the damage caused by the hurricanes and coordinates evacuation efforts.

Communication throughout the Territory is limited, and the Department of Tourism is in the process of collecting information from tourism stakeholders.

To assist with the recovery and reconstruction of the U.S. Virgin Islands, please visit www.usvirecovery.org.

Source: CTO Update 3, Sept 21

Caneel Bay: Will be closed for the remainder of 2017 and further updates for 2018 will become available in due course. (Source: CTO Update 3, Sept 21)

Estate Lindholm: Anticipates a 1 November reopening based on Hurricane Irma’s impact. (Source: CTO Update 3, Sept 21)

The Westin St. John, USVI: Had minimal impact from Hurricane Maria. Still cleaning up from Hurricane Irma. As previously report, Marriott International has advised the resort is closed until further notice. The resort is waiving hotel cancellation and change fees for specific arrival dates. Customers should call 1-800-228-9290 (US) for more information about their reservations. Those in countries outside of the United States seeking information about their reservations should call the Marriott toll-free number in their country. (Source: CTO Update 3, Sept 21)


(Sept 20) The White House – President Donald J. Trump Approves U.S. Virgin Islands Disaster Declaration  – View Release

September 16th Update – Pre-Maria Updates

Royal Caribbean’s Majesty of the Seas arrived in the Charlotte Amalie harbour on 12 September and was expected to depart Wednesday, 13 September at 6 p.m., taking residents and visitors to San Juan port.

The Virgin Islands Port Authority’s Executive Director, David Mapp advised the Henry E. Rohlsen Airport on St. Croix is open and fully operational with American Airlines flights resuming yesterday, 12 September. The Cyril E. King Airport on St. Thomas received extensive damage. CEKA is only open to emergency relief flights. VIPA is currently conducting assessments and cleanup, with a tentative date of 16 September, 2017 to resume daily commercial flights to St. Thomas.

All seaports on St. Croix are open and fully operational. There is currently no seaplane service available. VIPA will announce when service resumes. All seaports in the St. Thomas/St. John district are open. However, service between Cruz Bay, St. John and Red Hook, St. Thomas is limited to daylight hours only.

The following updates have been shared by individual properties:

  • Caneel Bay: Will be closed for the remainder of 2017 and further updates for 2018 will become available in due course.

  • Estate Lindholm: Anticipates a 1 November reopening

  • Westin St. John Resort Villas: The resort and the surrounding areas experienced some damage. Marriott International has advised the resort is closed until further notice. Those planning to visit the hotel should check the news for the most current information. The resort is waiving hotel cancellation and change fees for specific arrival dates. Customers should call 1-800-228-9290 (US) for more information about their reservations. Those in countries outside of the United States seeking information about their reservations should call the Marriott toll-free number in their country.

Source: CHTA – CTO Joint Update, September 16th

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